We use the hot water extraction method of carpet cleaning as we feel it gives better results. We use a 10-step process to ensure the deepest clean for your carpets.
We suggest to allow about 30 minutes per room and the same for hallways/staircases. It varies on the shape & size of the room, amount of furniture and condition of carpet.
There is no need to hoover prior to our arrival - this service is included in all our carpet cleans.
If you would like our experts to move the furniture, that's no problem, just let us know at the point of booking and we can provide you with a quote depending on what needs moving.
We can't guarantee how long your carpet will take to dry as it varies depending on a number of factors including air flow, temperature etc but on average it takes anywhere from 3-5 hours for the carpet to dry. We will provide you with shoe covers so you'll be able to walk about your property without ruining the carpets!
Yes, we are fully insured with AXA which includes Public Liability Insurance up to £2,000,000. We also carry out risk assessments at every property to minimise risk.
No, there is no call out fee but there is a minimum charge of £100 for each booking
The only costs on top of your quote will be for the Congestion Charge, ULEZ & parking costs where applicable.
Inspection - Firstly your dedicated carpet cleaning expert will examine your carpet and determine the best solution for the pile.
Move Furniture (if booked)- We'll use furniture glides to move your furniture without damaging the carpet. You'll need to provide us with a full list of what will need moving at point of booking
Vacuum - Deep vacuuming is first on the list using the ever reliable, powerful & quiet Miele Blizzard
Spot treatment - We'll pre-treat any staining before applying the cleaning solution to give us the best possible chance of removing the stain completely
Pre-treatment - A light spray of shampoo is all that it takes to get carpets looking as good as new
Pre-groom - Either by machine or hand, the shampoo is brushed deep into the carpet
Extract & Rinse - Using the hot-water extraction technique & professional machines, hot water is forced deep into the carpet whilst the powerful suction removes the now loosened dirt
Spot treatment 2 - If those stubborn stains just won't budge, we'll give them another go after cleaning has been competed
Protect & Deodorise - This will leave your carpets smelling fresh and help to keep your carpet clean for longer
Post-groom - We'll leave your carpet damp but looking it's best thanks to it's post-groom - think of this as the finishing touches
Calling All Residents In SW19 & SW20.
We love giving back to our local community so for a limited time only, our flash sale is just for you!
Carpet cleaning in any 3 rooms is now just £100!